- 876-920-0861
- 876-920-0894
- info@impactrecoveryservices.com
- Shop #4, Empire Plaza, 3 Retirement Road, Kingston 5
About Us
About
Leading Institution
Our Values and Ethics are What Make us Different
Impact Recovery Services is a collection agency that is guided by values. These
values of treating everyone with dignity and respect as well as resolving debt and
not just collecting debt, are principles that have steered our ship from day one of
opening our doors. We believe strongly that your business relationships are
preserved when you can show your customer in good times and others that you
understand their individual situation and can work with them when they need it
most.
Impact Recovery Services is an industry-leading, full-service Accounts Receivable
Management Company founded in 2020 . We strongly believe in not just collecting
debt, but resolving it; giving you a better chance of keeping your customers. Our
team will come up with solutions that get you paid.
Principles That Guide Our Success
Core Values
Our Core Values guide every decision and interaction in how we conduct an ethical
debt collection business, and they shape our office culture as well.
We treat PEOPLE with dignity and respect.
We do the RIGHT THING.
We deliver RESULTS that exceed expectations.
We are PROUD of what we do and how we do it.
We find BETTER WAYS to get things done.
0
+
Years Of Experience
Impact Recovery Services Mission
Our Mission
Vision and Mission Statement
To our clients, we will continue to be the vendor of choice and a leader who delivers
a world class service in a professional, compliant manner, embracing change and
producing results that exceed expectations. To our employees, we will continue to
be the employer of choice by providing an environment characterized by energy,
enthusiasm, and empowerment through training, development, and opportunity. To
our community, we will continue to contribute and support the communities in which
we operate through philanthropy, involvement, leadership, and a caring approach.
Impact Recovery Services Management philosophy
Management Philosophy
Our management philosophy thrives on the balance between providing leadership
and guidance towards decision making, while empowering employees to become
independent leaders themselves. The strategy of our management aims to set an
example for all team members to manage with empathy and accountability. We
focus on continuous training and enhancement for our employees in order to
encourage knowledge development and skill development. As a company with many
diverse and multicultural employees, we strive to create a motivating and inclusive
environment where everyone is valued in order to nurture a positive attitude
between co-workers, customers, and consumers.
Impact Recovery Services Mission
Our Mission
Vision and Mission Statement
To our clients, we will continue to be the vendor of choice and a leader who delivers
a world class service in a professional, compliant manner, embracing change and
producing results that exceed expectations. To our employees, we will continue to
be the employer of choice by providing an environment characterized by energy,
enthusiasm, and empowerment through training, development, and opportunity. To
our community, we will continue to contribute and support the communities in which
we operate through philanthropy, involvement, leadership, and a caring approach.
Impact Recovery Services Management philosophy
Management Philosophy
Our management philosophy thrives on the balance between providing leadership
and guidance towards decision making, while empowering employees to become
independent leaders themselves. The strategy of our management aims to set an
example for all team members to manage with empathy and accountability. We
focus on continuous training and enhancement for our employees in order to
encourage knowledge development and skill development. As a company with many
diverse and multicultural employees, we strive to create a motivating and inclusive
environment where everyone is valued in order to nurture a positive attitude
between co-workers, customers, and consumers.
Values That Drive Us
What Sets Us Apart
Guarantee
We provide reliable, trustworthy solutions for your peace of mind and confidence in every transaction.
Reability
Count on our consistent performance and dependable services to meet your needs with utmost trust and assurance.
Experience
Years of proven expertise bring exceptional, tailored solutions to meet your needs.
Transparent
Experienced professionals delivering excellence. Trust us for expert solutions tailored to your needs.
Standing Out Through Integrity
What Makes Us Unique
Full-Service Agency
We go beyond just collecting payments. Our experienced team works with clients to enhance their internal policies.
Fast-Action
Our process has been built on speed and efficiency. We get in, identify reason for nonpayment, work towards a resolution, and get the accounts collected faster than any agency in the business.
Rate of Recovery
We have fine-tuned our collection process and coupled it with the most experienced collection staff in the industry. As a result, our clients benefit from the highest rates of recovery in the industry.
Client Communication
Our professional team takes the time to understand your needs. By doing so, you are always updated on the file's progress.
Data Security
Rigorously audited security and compliance protocols to protect your data .
Not Sure Where to Start for Your Business?
Talk to our experts for help developing a comprehensive debt collection solution for your business. We’ll discuss your goals, accounts receivable inventory, and other important factors to determine the best path to recovered revenue.